Customers First

CUSTOMERS FIRST

At DieHard-Apparel, we take great pride in our reputation for quality and value, and your satisfaction is our highest priority! If for any reason you aren't happy with your purchase, we will gladly issue a refund, exchange, or store credit for your items (terms below). Whatever the issue, we'll make every effort to fulfill your request! 

SHIPPING OF YOUR ORDER

Orders are processed within two business days and ship first-class priority mail out of Scottsdale, Arizona. West coast buyers typically receive their orders within 5 days of payment. East coast buyers may take a bit longer. 

EASY RETURNS, EXCHANGES, or STORE CREDIT

  1. Returns are accepted within 21 days of the receipt of your order. Original shipping & handling fees are non-refundable unless a product is defective.
  2. If you would prefer Store Credit, we will include the original cost of shipping in the total credit amount. 
  3. In the case of an exchange, your new items will ship free. Be sure to check inventory and size before choosing your new item(s).
  4. Apparel returns and exchanges must in unworn, original condition. 

Send returns to: 6026 E Osborn Road / Scottsdale AZ 85251

For anything else including customer feedback or special requests, email us at Store@DieHard-Apparel.com or message us at the DieHard-Apparel Facebook page#ForksUp